FAQs

Registration

1. What are the steps to register?

   Open the Registration Page and enter your information as prompted. Choose the subscription plan that best suits your needs (basic free, monthly, or annually). Pay the subscription and the security deposit. You will receive a bidder’s number and login details to enter online auctions through our site.

2. How much does it cost to register?

   You can choose to have a free account, in which case you pay nothing; a monthly plan, where you pay $34.95 monthly; or a yearly plan, where you pay $189.95 every year. These fees are not refundable.

Payment

1. Where do I pay for the vehicle once I win a bid?

   Payment should only be sent to Inloher Corp. via a direct deposit or wire transfer to our Bank of America account. No payment should be sent to the Copart facility. You must deposit payment within two business days, failure to which a late payment charge of $50 will be applied to your fee.

Security Deposit

1. Why do I pay the security deposit?

   The security deposit protects us in case you fail to meet your purchase obligations. However, if you meet all your sales obligations, we will refund you the deposit in its entirety.

2. How much is the security deposit?

   The deposit is $600.00 for motorcycles that cost between $0 and $6,000.00. If a bike costs more than that, the deposit is 10 percent the cost of that motorcycle, instead.

3. Will I get back the security deposit after the purchase?

   If you do not enter a bid, enter a bid and do not win the auction, or you enter a bid, win, and pay for the vehicle, you will get your security deposit back in full. If you do not meet the requirements as per the terms and conditions of a sale, you forfeit the security deposit.

4. How do I request the security deposit refund?

   As long as you meet all the obligations regarding the security deposit, you can ask for it at any time via email or phone.

5. Can I use the security deposit to pay for the vehicle that I purchased?

   You cannot use the deposit towards the purchase.

6. Does the security deposit change when I shift to a paid subscription?

   If you are on a free basic account, a pre-authorization is placed on the credit card you provide. Once you upgrade your subscription, the pre-authorization now becomes a charge.

7. How does the charge show up on my credit card statement?

   The charges will show as "Salvage Auction" on your statement.

8. Do you accept wire transfers?

   Yes, we accept wire transfers. After the payment, you need to email us the bank’s confirmation receipt, and we will apply the funds to your account during business hours.

9. How do I get a refund if I wire transfer the security deposit?

   You can get a refund through a wire transfer. You may request a refund through phone or email, and we will wire your money back. You are responsible for any fees charged for the wire transfer. You can also opt for a company check, which results in a $10 processing fee.

Transportation

1. Do you ship my purchased vehicle?

   We do not offer shipping services! However, we can help you find transportation through our Transportation Services page. You can also get an estimate through the page so that you can plan your shipping.

2. How long do I have to wait to get the vehicle’s documents?

   Once the payment has been made, Copart will send us the documents of the vehicle, unless the status of the document shows it’s “pending within 30 days”. It also depends on how fast we get the documents signed by you - a clear copy of your driver’s license, Power of Attorney (if required), or passport, in case you’re an international buyer. We can only mail the motorcycle’s documents once it ships out of the Copart’s facility.

3. When should I pick the vehicle after sending the payments?

   After we receive the documents you’re required to sign and the vehicle is paid in full, you’re able to pick up the vehicle at the Copart facility where it is stored. We do not offer transportation, but we provide a list of services on our website. Also, you need to send a transportation company with the Vehicle Release Authorization, so that they can pick it up for you.

Bidding

1. Who sells the vehicle? Copart or Salvage Bikes Auction?

   We are a registered broker who gives you access to online motorcycle auctions from Copart.com. Once you find a bike you love, we facilitate the bidding process and you pay for the motorcycle through us. We will only get a broker’s fee for the deal, but the motorcycles are from Copart.

2. Do I need a dealer’s license to bid on salvage makes for sale?

   No, as long as you use our services, you do not need a license to buy any motorcycle you want from Copart.

3. What restrictions will I encounter when bidding?

   Different states have different sets of rules and regulations. You can check with your state’s DMV to see the vehicles you can and cannot bid on. In Kansas and Missouri, you cannot bid on salvage motorcycles for sale. These states do not allow you to bid on Parts-Only vehicles, non-repairables, junk titles, Certificate of Destruction, and chemically damaged vehicles.

4. During the auction, how do I know when I outbid other buyers?

   During the Copart auto auctions for salvage motorcycles for sale, your button turns green when you are winning and it also says “Winning”.

5. Can I change my offer after I made it?

   If you make an offer and the seller accepts it, you are given two business days to complete the payment. If you cancel the sale, you will be subjected to a penalty, which will be charged from your security deposit. Your offer is binding and sales are final.

Inspection

1. Does Copart allow vehicle inspections?

   Yes, you can visit the facility to inspect the vehicles whether you have an account with us or not. We strongly advise all our customers to inspect every vehicle they bid on to ensure the motorcycle is in its right condition. Once you search for a bike on our website, you can see motorcycle details such as make, model, mileage, and condition. You can also see the address of the facility where the motorcycle is located. Visit that facility any day from Monday to Friday, from 8:00 am and 4:30 pm, and inspect the bike. We can help you find a reliable inspector, who will help you check all the details of the motorcycle. All vehicles are sold “AS IS” and “WHERE IS”, all offers are binding and sales are final. It is the buyer’s (you) responsibility to research, inspect, and investigate the condition of the motorcycle to ensure you are getting a good deal on the salvage motorcycles for sale.

2. Does Copart give documents to help register used bikes for sale with the DMV after purchase?

   No. You will only get the motorcycle title and that was advertised with the vehicle. Before you bid on salvage motorcycles for sale, check with the Department of Motor Vehicles in your state. For starters, check if the state allows you to bid on salvage vehicles, and then check the registration process for those vehicles.

3. When will I get the title after the vehicle was shipped? How long does it take?

   The titles can take up to 45 days to get to us from Copart. After the title comes to us, we will process it and send it to you to the address you provided. For Florida residents, you will get your title from Tallahassee once we process it. You can only have your documents and the title once you remove your car from the yard, and you have sent all the required documents signed. In Florida, for example, we need your driver’s license and notarized Power of Attorney to process the purchase.

Subscription

1. Do I get a refund if I cancel my subscription?

   No, there is no refund when you cancel your subscription. Please read our Terms and Conditions before you sign up. Make sure you understand it and agree to it prior to subscribing. Our team is more than happy to assist you if you have questions.